Thank you for shopping at TarotGuiding! Since our products are digital downloads, we strive to ensure you have a smooth and satisfactory experience. Please review our return and refund policy before making a purchase.

1. No Returns or Exchanges

Due to the instant access and non-reversible nature of digital products, we do not accept returns, refunds, or exchanges once the purchase is complete.

2. Refund Eligibility

We may consider a refund in the following cases:

  • You did not receive the digital file due to a system error.
  • The file is corrupt or inaccessible, and we are unable to provide a working replacement.
  • You were charged multiple times for the same product due to a technical issue.

If you experience any of the above, please contact us within 7 days of purchase through our contact form.

3. Support & Issue Resolution

If you have trouble accessing or using your digital download, please reach out to our support team. We are happy to assist with troubleshooting and ensuring you receive what you paid for.

4. Chargeback & Fraud Prevention

Unauthorized chargebacks for valid digital downloads will be disputed. If you have an issue with your purchase, we encourage you to contact us first for a resolution.

For any questions, feel free to contact us.